Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

• use our appointment request form, Monday to Friday from 9am to 5pm. We will respond within 4 hours during opening times
• phone us on 01204 523642, Monday to Friday from 9am to 5pm
• visit the surgery and speak with a receptionist, Monday to Friday from 9am to 5pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• use our appointment request form, Monday to Friday 9am to 5pm. We will respond within 4 hours during opening times
• phone us on 01234 567 890, Monday to Friday from 9am to 5pm
• visit the surgery and speak with a receptionist, Monday to Friday from 9am to 5pm
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Request an Appointment Online

Telephone No: 01204 523642 to book an appointment at our practice 

• Urgent cases are seen on the day.
• If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. Nurses based in our practice treat patients for a wide range of common conditions. 
• If you are calling from a telephone box in an emergency, say immediately and we will call you back.
• Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.
• Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that the results of tests can only be given to the patient.

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system – Patient access
• phone us on 01204 523 642 , Monday to Friday from 9am to 5pm
• reply CANCEL to your appointment reminder text message

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception on 01204 523 642 before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Evening and Weekend Appointments in Bolton’s Extended Primary Care Service

Bolton’s GP practices have joined together, through their Federation, to offer appointments in the evenings and at weekends. These appointments are with Bolton GPs and Bolton Practice Nurses and are available via the Extended Primary Care Service provided by Bolton GP Federation on behalf of practices across Bolton.

If you require a GP or nurse appointment during the evening or weekend, you can contact your practice and request a 7-day access appointment, available from 18:30 - 21:30 on weekday evenings and from 09:00 – 13:00 on Saturdays and Sundays at one of three sites across Bolton. Get in touch for more information.

Appointments are available across Bolton hosted at the following sites:

• Urgent Treatment Centre (RBH)
• Waters Meeting Health Centre Serving the North East of Bolton
• Winifred Kettle Health Centre Serving the West of Bolton

Monday to Friday 18:30 until 21:30

Saturday 09:30 – 13:00

Sunday 09:30 - 13:00

If you wish to cancel your appointment please contact the GP practice, if the practice is closed please telephone 0161 763 8941 to cancel.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Nominate a Pharmacy

Find Your NHS Number