At Dr Rizwan and Dr Awan our mission is to improve the health, wellbeing and quality of life of our patients by delivering safe, compassionate and high-quality primary care.
We are committed to working in partnership with our patients, staff and healthcare colleagues to provide accessible, effective and patient-centred services, while adhering to national standards, local guidance and best practice.
1. Delivering Safe, High-Quality Care
- Provide safe, effective and evidence-based healthcare.
- Continuously review, monitor and improve the quality of our services.
- Learn from feedback, audits and incidents to enhance patient care.
2. Putting Patients at the Heart of What We Do
- Deliver accessible, inclusive and responsive services for all patients.
- Treat everyone with dignity, respect and compassion.
- Encourage patients to be involved in decisions about their health and care.
3. Continuous Improvement and Innovation
- Embrace new ways of working and advances in healthcare.
- Use patient feedback, data and audits to drive improvements.
- Adapt services to meet the changing needs of our community.
4. Maintaining Strong Governance and Accountability
- Promote a culture of safety, learning and continuous improvement.
- Maintain effective governance and risk management processes.
- Ensure compliance with NHS standards, regulations and best practice guidance.
5. Working Together
- Collaborate with our Primary Care Network, local services and NHS partners.
- Foster a supportive multidisciplinary team approach.
- Build strong relationships that improve outcomes for our patients and community.
6. Supporting Our Workforce
- Value, support and develop our staff.
- Promote equality, diversity and inclusion in everything we do.
- Encourage wellbeing, learning and professional development to help our team thrive.